DAY ONE
THE CRISIS FOR OUR LEADERSHIP
Levels of Crisis
- Defining the levels of crisis which exist for school leaders
- Distinguishing between crisis levels
Leader in Crisis
- Building your identity, inner core and courage as you see yourself as a leader in crisis
- Strengthening the community connections and school relationships during crisis
- Analyzing the different audiences with whom you interact
- Understanding the communication messages the different audiences need to receive
- Naming your personal obstacles during a crisis
- Setting goals for our time together and beyond
DAY TWO
THE DANCE OF COMMUNICATION
Communicating during a Crisis
- Analyzing the balance between candor and diplomacy during a crisis
- Creating messages of clarity which various audiences need to receive and when
Decision Making during a Crisis
- Designing the flow chart of decisions which come into play during a crisis
Empathy, Resilience, and Gratitude
- Expanding your empathy muscle and strengthening it in others within your school community
- Renewing your resilience and gratitude during this pandemic year and counting (beyond?)
DAY THREE
HAVING DIFFICULT CONVERSATIONS
Your Voice
- Finding your voice in the midst of uncertain times
Deep Listening Skills
- Practicing the skills of deep listening and ego self-management
The 6 Steps of Grounding
- Preparing for difficult conversations following the six-steps of grounding
- Gaining skills to read the subtext and to name unspoken emotions, beliefs and values
Having Difficult Conversations
- Finding the “yes” in every difficult conversation
- Strategically changing the conversation
DAY 4
STAYING UNHOOKED, NOT UNHINGED
Reframing a Crisis
- Identifying the five lenses to reframe a crisis as a learning opportunity
Addressing Resistance
- Analyzing the ways in which you use the pivot, redirect and reframe when finding resistance
- Practicing dispassionate disengagement and the balcony view
- Persuading the unpersuadable
The Successful Apology
- Using the nine essential ingredients for a successful apology
Receiving and Giving Feedback
- Applying the necessary steps for both learning how to receive and provide feedback to and from adults
Upcoming Dates
TBD